Contact and help
Email is the fastest way to reach us. We don't use a contact form, so nothing you type here is stored by this website.
Support
Email sudosukoon@gmail.com. We aim to reply within 2 business days.
For anything about a purchase, include your order ID. From launch, every message gets an automatic reply with a ticket number.
Before you write: the FAQ covers most questions, and the refund policy explains what happens if something's wrong with a purchase.
Complaints
Email sudosukoon@gmail.com with Complaint in the subject line, and include your order ID if it's about a purchase. Payment and checkout problems can also go to Gumroad, our Merchant of Record.
We acknowledge every complaint within 48 hours and resolve it within 30 days, and you'll get a copy of your complaint as we recorded it.
If you're not satisfied, you can contact the [to fill: verify: National Consumer Helpline 1915 / consumerhelpline.gov.in]. For privacy complaints, you can also approach the Data Protection Board of India once it is operational.
Lawyer/CA note (remove before launch): the creator decided (19 Oct 2026) that no personal name appears on this site: the seller is shown as the brand only, purchases are sold by our Merchant of Record, and complaints go to the support email. Confirm this is enough while Gumroad is the Merchant of Record, or say which seller-identity and grievance-officer details the Consumer Protection (E-Commerce) Rules 2020 still require. If we ever sell directly (for example INR checkout), a named seller, address and grievance officer will be needed.
Who you're dealing with
- Studio
- Sudo Sukoon, an independent animation studio in Bengaluru, India
- Privacy
- sudosukoon@gmail.com
- Payments
- Through Gumroad as Merchant of Record
Custom episodes for brands and studios
Want a 55-second episode for your product, team or festival campaign? Tell us what it's for, who it's for and when you need it, by email to sudosukoon@gmail.com.
Client work uses Devansh or new characters made for you. His sidekick appears only in our own stories, never in paid brand work.